Impact of Recognition Programmes on Employee’s Job Performance: A Case of National Social Security Fund in Dar es Salaam, Tanzania.

Mwaipopo, Salma Gibons (2024) Impact of Recognition Programmes on Employee’s Job Performance: A Case of National Social Security Fund in Dar es Salaam, Tanzania. Masters thesis, The Open University of Tanzania.

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Abstract

The study aimed to assess the impact of recognition programmes on employee’s job performance in Dar es salaam, Tanzania. It specifically expressed the effect of long service award, performance-based bonus and tangible rewards on employee's job performance at National Social Security Fund in Dar es salaam. The research was guided by the Goal-Setting theory followed by a positivistic philosophy. Structured questionnaires were used to collect data from 150 respondents selected through a simple random sampling method. Data analysis involved descriptive statistics and multiple linear regression analysis. The finding showed that, long-service award and performance-based bonus had a statistically negative and non-significant effect on employee's job performance whereas tangible rewards had a statistically positive and significant effect on employee's job performance at National Social Security Fund in Dar es Salaam. The research concludes that long-service award and performance based bonus had statistically negative and insignificant effect on employee's job performance at NSSF in Dar es salaam Tanzania, while tangible rewards had statistically positive and significant effect on employee's job performance at NSSF in Dar es salaam Tanzania. The research recommending that, organisation in Tanzania place more emphasis on improving tangible rewards. Key Words: Recognition programmes, employee’s job performance, long-service award, performance-based bonus, tangible rewards

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