Factors Influencing Employees’ Job Dissatisfaction in Public Offices: A Case of Mbarali District Council.

Ng’eve, Bertha (2025) Factors Influencing Employees’ Job Dissatisfaction in Public Offices: A Case of Mbarali District Council. Masters thesis, The Open University of Tanzania.

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Abstract

Investigating the variables affecting workers' job discontent in public offices was the aim of this study. This study explicitly examined how job discontent among employees at the Mbarali District Council is impacted by working circumstances, managerial support, and career growth prospects. The positivistic philosophy of Herzberg's Two-Factor theory served as the foundation for this investigation. The study used an explanatory design and a quantitative technique in accordance with positivist philosophy. Using a straightforward random procedure, 88 respondents were given structured questionnaires. Multiple linear regression analysis and descriptive statistics were used to analyze the gathered data. The findings showed that employee job discontent at Mbarali District Council was positively and significantly influenced by subpar working circumstances, limited career growth chances, and poor managerial support. It has been determined that opportunities for professional growth, better working conditions, and managerial assistance all affect how satisfied employees are with their jobs in public offices. Therefore, it is recommended that Tanzanian government agencies improve working conditions, managerial assistance, and possibilities for professional progression. Key Words: Working conditions, managerial support, career advancement opportunities, employee job dissatisfaction, public offices

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