Factors Affecting Project Quality: The Case of Tanzania Electrical, Mechanical and Electronic Services Agency.

Gembege, Sitta (2025) Factors Affecting Project Quality: The Case of Tanzania Electrical, Mechanical and Electronic Services Agency. Masters thesis, The Open University of Tanzania.

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Abstract

The general objective of the study was to investigate the factors affecting project quality using the case of Tanzania electrical, mechanical and electronic services agency (TEMESA). The specific objectives of the study were: to assess the influence of financial resources, to examine the influence of communication procedures and to determine the influence of political influence on quality of TEMESA projects in Dar es salaam region. The study was guided by the Joseph Juran’s Theory. The study adopted a descriptive research design. Data were collected via a structured questionnaire tool using 50 respondents. The respondents were selected using the simple random sampling technique. The IBM SPSS software analyzed the data. The results revealed that financial resources, communication resources and political interference affected the project quality at TEMESA. The study concludes that project quality would be enhanced if these three factors are well managed. The study recommends TEMESA and government to enhance the project quality by promoting the availability of financial resources, facilitate the effective communication and avoid the political interference. Keywords: Factors, Project quality, TAMESA, Joseph Juran’s theory

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