The Contribution of Training Performance on Employee Performance in Public Organizations: A Case Study of Rural Water Supply and Sanitation in Manyara Region.

Kisaka, Amedeus Hermani (2025) The Contribution of Training Performance on Employee Performance in Public Organizations: A Case Study of Rural Water Supply and Sanitation in Manyara Region. Masters thesis, The Open University of Tanzania.

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Abstract

This study examined how training contributes to employee performance at RUWASA-Manyara in Tanzania. It focused on three objectives: improving decision-making skills, skill development, and job satisfaction. The study was guided by Human Capital and Social Learning Theories, adopting a positivist philosophy and a quantitative research approach. An explanatory research design was used, with 81 employees sampled from a population of 102 using stratified random sampling. Data was collected through structured questionnaires and analyzed using descriptive statistics, correlation analysis, and multiple regression. Findings revealed that decision-making skills, skill development, and job satisfaction positively influenced employee performance. However, skill development was not statistically significant, while job satisfaction had the strongest impact. The study concludes that effective decision-making enhances performance, skill development plays a crucial role, and job satisfaction is a key driver of employee performance at RUWASA. Based on these findings, the study recommends that managers undergo training on data-driven and transparent decision-making to improve problem-solving and resource allocation. RUWASA should invest in continuous, job-specific training aligned with industry advancements. Additionally, the agency should enhance working conditions, offer competitive salaries, and provide clear career growth opportunities to boost employee satisfaction and performance. Keywords: Improved Decision-making Skills, Skill Development, Job Satisfaction, Employees Performance

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