Determinants of Employee Performance in an Organization: A Case of Academic Institutions in Singida and Dodoma Regions.

James, Washingtone (2025) Determinants of Employee Performance in an Organization: A Case of Academic Institutions in Singida and Dodoma Regions. Masters thesis, The Open University of Tanzania.

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Abstract

This study assesses the factors influencing employee performance within public academic institutions in the Dodoma and Singida regions of Tanzania. Recognizing the critical role of employee performance in shaping institutional success, the research evaluates various factors influencing both retention and organizational performance. Using a mixed-method approach, primary data were gathered from 197 respondents across four public academic institutions, focusing on factors such as employee well-being, manager-employee relationships, career development opportunities, and employee engagement. Key findings indicate that employee satisfaction is high, with 73.61% of respondents reporting positive work experiences. Low absenteeism and turnover rates were also noted, with effective communication and recognition from supervisors significantly contributing to employee retention. The study reveals a strong correlation between career development opportunities and employee performance, with available training programs linked to higher faculty expertise. Furthermore, well-being factors such as work-life balance and stress management were closely associated with teaching quality and employee perfomance. The study emphasizes the importance of fostering supportive manager- employee relationships, providing ample career development opportunities, and recognizing employee achievements to enhance both retention and organizational performance. Recommendations include the implementation of well-being programs, leadership development initiatives, tailored career development strategies, and formal recognition systems. This study contributes to the literature on employee retention by offering insights applicable to public academic institutions, highlighting the critical need for targeted strategies to improve retention and overall institutional effectiveness.

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