Akaro,, Albert
(2025)
Influence of Quality Management Practices on Successful Completion of Telecommunication Tower Construction Projects in Tanzania.
Masters thesis, The Open University of Tanzania.
Abstract
This study assessed influence of quality management practices on successful completion of telecommunication tower construction projects in Tanzania. The study had four specific objectives which were to examine the influence of quality planning practices on the successful completion of telecommunication tower construction projects in Tanzania; to determine the influence of quality assurance practices on the successful completion of telecommunication tower construction projects in Tanzania; to determine the influence of quality control practices on the successful completion of telecommunication tower construction projects in Tanzania and to examine the influence of quality improvement practices on the successful completion of telecommunication tower construction projects in Tanzania. The study was conducted at BEST ONE Limited and attended by 50 respondents from whom data were collected using questionnaire and interview methods. Data were analysed using descriptive statistics, the multiple regression and content analysis methods. Study findings revealed that quality planning, quality assurance, quality control and quality improvement had positive and significant influence on successful completion of telecommunication tower construction projects. The study concludes that quality management practices had influence on successful completion of telecommunication tower construction projects. The study recommends that BEST ONE and related companies to put more efforts on improving quality in the telecommunication tower construction project to enhance outstanding efficiency.
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