Effect of Motivation Techniques on Public Employee Performance: A Case of Fire and Rescue Force in Dar es salaam.

Zilahulula, Mary Ananias (2024) Effect of Motivation Techniques on Public Employee Performance: A Case of Fire and Rescue Force in Dar es salaam. Masters thesis, The Open University of Tanzania.

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Abstract

This study investigated effect of motivation techniques on employee performance within the Fire and Rescue Force in in Dar es salaam Tanzania. The purposes were to evaluate the impact of reward, training & development, and overtime pay on performance. The study used Expectancy Theory; quantitative research methodology adopted with positivism philosophy the data collected from 264 employees randomly selected by using convenience sampling from 840 employees in Dar es Salaam Region. Also, the results show that reward systems, training and development and overtime payments enhance the level of performance of employees. More particularly, author established that intrinsic and extrinsic rewards boost up motivational pull and performance, training and development had positive effect on job competency and acumen, and payments for overtime work reflected motivation pull and satisfaction level. The study concludes that the proper implementation of these motivation techniques can lead to improved employee productivity in the Fire and Rescue Force. Based on these findings, the study recommends that the FRF of Tanzania should develop sound reward structures, provide ongoing professional training, and address overtime payments in ways that promote higher performance levels. These measures are essential for maintaining high professional standards and ensuring effective organizational functioning within the Fire and Rescue Force. Keywords: Reward, Training and Development, Overtime Payment, Employee Performance.

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