The Factors Influencing Adoption of Online Recruitment System in Tanzania: A Case of Public Service Recruitment Secretariat.

Kalisa, Edwin Erasto (2025) The Factors Influencing Adoption of Online Recruitment System in Tanzania: A Case of Public Service Recruitment Secretariat. Masters thesis, The Open University of Tanzania.

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Abstract

This study assessed the factors influencing adoption of online recruitment system in Tanzania. Specifically, the study assessed the effect of attitude, subjective norms and behavioral control towards technology use on adoption of online recruitment system. The study adopted a positivism research philosophy, quantitative research approach and case study research design based at Public Service Recruitment Secretariat of Tanzania. The respondents were 150 employees of the Secretariat who were selected by stratified sampling method. The data was collected using structured questionnaire and analyzed by descriptive, Spearman’s correlation and simple regression analyses. The study revealed existence of positive and significant effect of attitude towards technology use and adoption of online recruitment system. Also, there was positive and significant effect of subjective norms and adoption of online recruitment system. Moreover, the study exposed significant positive effect of behavioral control on adoption of online recruitment system. From the stated findings, the study concluded that adoption of online recruitment system by employees of Public Service Recruitment Secretariat was greatly influenced by attitude towards technology use, subjective norms and behavioral control. Therefore, the study recommends that the Government of Tanzania and management of Public Service Recruitment Secretariat should make wise and timely decisions of improving employees’ attitude towards technology use as welstrengthening subjective norms and behavioral control in order to ensure that the online recruitment system attract adoption among users and conform to the social, economic and technological changes. Source: Factors influencing adoption, theoretical literature review and theory of planned behavior

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