The Effect of Gender Diversity on Organizational Performance: A Case of Public Service Social Security Fund

Mtinangi, Joyce Benjamin (2023) The Effect of Gender Diversity on Organizational Performance: A Case of Public Service Social Security Fund. Masters thesis, The Open University of Tanzania.

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Abstract

The study assessed the effect of gender diversity on organizational performance, the case of PSSSF Southern Highlands Zone (SHZ). The specific objectives of the study were to investigate the effect of employees‘ awareness of the existence of gender diversity policies on organizational performance, to examine the influence of the knowledge of the barriers to gender diversity on organizational performance and to assess the relationship between gender diversity and organizational performance. The study used survey research design, questionnaire were used to collect data from a sample of 33 employees of PSSSF SHZ. The study adopted descriptive and inferential statistics to analyze the data collected. The study revealed that an increase in the awareness and knowledge of employees of the existence of gender diversity policies at PSSSF SHZ resulted in increase of the organizational performance on average, all other things being equal. Also an increase of gender diversity at PSSSF SHZ resulted in increase of organizational performance on average, all other things being equal. It was concluded that increasing the employees‘ awareness of the existence of gender diversity policies, the knowledge of the barriers to gender diversity and gender diversity, based on the findings, it is recommended that the public service social security fund in Tanzania should focus on developing targeted awareness programs to ensure that all employees are aware of the existence and importance of gender diversity policies. Also, the fund should create clear accountability structures to ensure that gender diversity policies are effectively implemented and monitored. This could include appointing diversity officers, establishing reporting mechanisms, and regularly evaluating of policies. Keywords: Gender Diversity, Organizational Performance, Public Service, Social Security Funds.

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