Socio-cultural Influence on Employee Motivation in Tanzanian Public Health Sector.

Ng’ingo, Bruno Andrew (2023) Socio-cultural Influence on Employee Motivation in Tanzanian Public Health Sector. Doctoral thesis, The Open University of Tanzania.

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Abstract

The study aimed to investigate socio-cultural influence on employee motivation in Tanzanian public health sector. The study involved one national hospital and two referral hospitals in Dar es salaam, Tanzania. Hermeneutic or interpretivism research philosophy was adopted for the study. Qualitative research design and exploratory research strategies were used for the study. Non probability and snow ball sampling technique were used to obtain a sample of 57 (saturation point) participants. Interview method was used for data collection. Authenticity and dependability of data collection instruments were ensured through pre-testing, expert valuation and peer review from research units. Data analysis was done through thematic data analysis technique with the aid of Nvivo Mac version 12 plus. The findings of the study indicated that ethnicity, custom and values, religious commitment and workplace management influenced employee motivation. The study established a new knowledge through a comprehensive explanation thatethnicity, custom and value, religion and workplace management had substantial influence on employee motivation. Further studies may validate the study findings so as to extend or develop motivational theories basing on African and in particular Tanzanian context. In addition, managers could use the findings to create a better approach to motivate employees of diverse socio cultural backgrounds. Similarly, policy makers need to pay attention to Tanzanian socio-cultural influences in reviewing, developing and evaluating motivation policies. The study concluded that socio-cultural influences were paramount on employee motivation. The study recommended that further studies might be done to address how employees could be motivated in their social setting. In addition, further studies might focus on health facilities’ employees’ (who were neither doctors nor nurses) motivation as they have valuable contributions in quality health service delivery. Keywords: Socio-Cultural, Employees, Motivation, Public Health Sector.

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