Employer's Contribution on Skill Development in Tanzania Public Service Institutions: the Experience of Tabora Water and Sanitation Authority (TUWASA).

Shio, Lilian (2023) Employer's Contribution on Skill Development in Tanzania Public Service Institutions: the Experience of Tabora Water and Sanitation Authority (TUWASA). Masters thesis, The Open University of Tanzania.

PDF - Submitted Version Available under License Creative Commons Attribution. Download (2MB)

Abstract

The study assessed the employer's contribution to skill development in Tabora Water and Sanitation Authority. The specific objectives were to examine the contribution of career development to employees' skill development, to determine the contribution of training on employees' skills development, and to examine the contribution of coaching on employees’ skills development in Tabora Water and Sanitation Authority. The research adopted a pragmatic research philosophy and employed a mixed research approach, with a particular focus on conducting a descriptive study. The study encompassed a population of approximately 81 individuals, from which a sample of 67 operational staff and 10 management personnel was carefully selected using a combination of systematic random sampling and purposive sampling techniques. Quantitative data were collected through the administration of a structured questionnaire, while qualitative data were gathered through semi-structured interviews. The qualitative data underwent content analysis for analysis, while the quantitative data were subjected to descriptive statistical analysis and multiple linear regression to extract valuable insights and relationships within the research context. The findings reveal that training emerged as a significant contributor to skill development, coaching also plays a pivotal role in skill development by fostering self-confidence, adaptability, and self-reflection. Lastly, career development initiatives display a positive influence on skill development in Tabora Water and Sanitation Authority. Based on the findings, it is recommended that Tabora Water and Sanitation Authority prioritize training programs, invest in coaching, and support career development initiatives to enhance skill development among employees. Keywords: Career Development, Training, Coaching, Skill Development

Actions (login required)

View Item