The Effectiveness of Contract Management on Contractors’ Performance: A Case Study of Oil and Gas Company

Shiwa, Rajab I. (2014) The Effectiveness of Contract Management on Contractors’ Performance: A Case Study of Oil and Gas Company. Masters thesis, The Open University of Tanzania.

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In the world of business, it is common for an organisation to involve contractors or suppliers in one way or another to support in providing service or product to meet its intended requirements. It is a main duty for operating company to make sure contractors perform their duties safely and timely through appropriate contract management (CM) procedures. Despite significant research progress, the effectiveness of contract management in terms of monitoring contractor’s performance in Tanzania has not been tracked and published widely. The main objective of the study was to examine the effectiveness of contract management on contractor’s performance in fulfilling their contractual obligations at case company. The findings reveal that the contract management process is very effective on monitoring contractors’ performance. 28 were sampled out of total population of 82 based on their involvement in contract management and managing contractors’ performance. The study was conducted at a case company, Dar es Salaam and Mtwara office. It is concluded that, the case company CM activities are effective and there is a relationship between CM and Contractors’ performance. The researcher recommends more improvement to the following areas; scope of work and specification; risk management; and KPI so that to achieve much better contractor’s performance outcomes timely, safely and within budget.

Item Type: Thesis (Masters)
Subjects: 600 Technology > 658 Gerneral management
Divisions: Faculty of Business Management > Department of Leadership and Governance
Depositing User: Mr. Administrator OUT
Date Deposited: 18 Sep 2015 10:25
Last Modified: 18 Sep 2015 10:25

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