Moshi, Joshua
(2009)
Assessment of changes in motivation of Mgorongoro conservation area authority's employees due to reviewed schemes of service.
Masters thesis, The Open University of Tanzania.
Abstract
In 2005 NCAA started to use the reviewed schemes of service, which provided
improved salary structures with increased pay and promotion based on education and
merits. The aim of the reviews was to improve employees' motivation, of which the
change on employees' motivation due to the revisions was to be assessed in the
period of five years. This research aims at assessing the changes in employees'
motivation due to 2004 reviewed schemes of service.
A descriptive research design was adopted whereby qualitative and quantitative
research methods were used. Data were collected through reviews of various
secondary sources such as organization performance reports, General Management
plans and structured questionnaire.
The findings indicate that 59.1 percent of the employees were at least motivated
before the 2004 revisions were made while at least 88 percent of employees are now
motivated as a result of the 2004 revisions. This indicates a positive change to
employee's motivation due to 2004 reviewed schemes of services. From this fact,
the study recommends that organizations should perform, from time to time,
participatory reviews to the schemes of service and implement the suggested changes
immediately thereafter. Organizations, especially those located on restricted areas
e.g in game reserve areas, should have appropriate policy on employees' fringe
benefit packages that suits the unique needs of the particular employees.
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