Impacts of the Training and Development on the Employee Performance in the Local Government: A case of Magu District Council.

Magese, Anthony (2023) Impacts of the Training and Development on the Employee Performance in the Local Government: A case of Magu District Council. Masters thesis, The Open University of Tanzania.

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Abstract

The general objective of this study was to assess the impacts of training and development on employee performance in the local government case of the Magu district council. This study employedthe human capital theory and a case study design was used the targeted population is 600 employees working from different departments and the sample size of this study was 86 respondents. In this study, data obtained through both primary and secondary Data was analyzed using Statistical Package for Social Science (SPSS), this method was used to analyze data from quantitative research. In this study,quantitative data collected from the field were presented using tables, frequencies and percentages. Thus, the overall results of this study indicate that employees who have soft and hard skills are likely to perform, unlike an employee who has no skills. From the findings of this study, it is shown that skill development of any sort has effects on employee performance. This study established that training and development programs help employees of the organization to have a good attitude towards their employment. It also helps employees to have the proper behaviours required by the institution in undertaking certain roles. Also, it was established that training and development encourage employee knowledge since the workplace is full of new developments day by day hence through training and development employee knowledge is enhanced. The study also concludes that procedures and methods for knowledge management on job performance and satisfaction. Job happiness is significantly impacted by information sharing, knowledge retention, codification, and customization strategies. Managers are recommended to use knowledge management initiatives in their business to boost knowledge worker productivity and workplace morale. Lastly, the findings of this study demonstrated a statistically significant connection between employee skills and performance. This study recommends more provision of training and development to the employees since the tasks of bringing development to the citizens require higher commitment, higher capacity and various problem-solving techniques hence more training and development is highly recommended. Also, the study recommends changes like training and development given to reflect the real-world problem that citizen faces such as the adoption of technological development in service provision. Also, it was recommended that employees who received training and development programs must demonstrate the skills, and knowledge received from the respective training while ensuring that they improve their attitudes towards their employment and ensure that they conduct themselves in good behaviour when providing service to citizens in their localities.

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