Assessing the Factors Influencing Employee’s Motivation in Tanzania Water Authorities: A Case of DAWASA Chalinze.

Maliganya,, Isack James (2023) Assessing the Factors Influencing Employee’s Motivation in Tanzania Water Authorities: A Case of DAWASA Chalinze. Masters thesis, The Open University of Tanzania.

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Abstract

The study assessed the factors influencing employee’s motivation in Tanzania water authorities, a case of DAWASA Chalinze; aiming at determining the features of non-financial, financial, and intrinsic reward systems in influencing employees’ performance. The positivist philosophy, quantitative research approach was employed. A descriptive design supported collecting primary data using questionnaires. Purposive and random sampling techniques used to collect data from 73 top and supporting staff respondents. Descriptive statistics with percentages, mean and standard deviation, correlation and regression analysis used for data analysis. The study found that, non-financial reward system features employee participation, job security, and employee engagement encourage employee performance. Financial reward system features such as productivity-linked wage incentives, retirement benefits provided a sense of long-term security, and provision of stock options at lower prices have positive effect on employee performance. It was also revealed that intrinsic reward system empowers employees the autonomy and decision-making authority and expressing appreciation to employees for their contributions and efforts enhancing their performance. It recommended that all features of non-financial, financial and intrinsic reward systems need to be promoted by the organization as they are key motivators to employee’s performance. The study concluded that by implementing effective reward systems that encompass employee motivation, engagement, and performance, ultimately contributing to the success and sustainability of the organization. Key words: employee’s motivation, non-financial reward, financial reward, intrinsic reward, employees’ performance

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