Effects of training on employees’ performance in Local Government Authorities: A Case of Songea Municipal Council.

Ndumbaro, Mebo Michael (2023) Effects of training on employees’ performance in Local Government Authorities: A Case of Songea Municipal Council. Masters thesis, The Open University of Tanzania.

PDF - Submitted Version Available under License Creative Commons Attribution. Download (1MB)

Abstract

This study was carried to determine the effect of training on employees’ performance in Local Government Authorities specifically Songea Municipal Council as the case study. The study specifically focused on determining the effect of on-the-job training, off-the-job training and interactive learning on employees’ performance. The study employed descriptive study design and collected data from 346 respondents who were the employees’ of Songea Municipal council and were selected through stratified sampling technique. Data was collected from the respondents through questionnaire and was analyzed through descriptive statistics and multiple regression analysis using Statistical Packages of Social Science (SPSS) version 20 to determine frequencies and percentages of the variables as well as to determine the relationship between the study variables. The study found a significant positive relationship between on-the-job training and employees’ performance while coaching and mentorship were the strong predictors to employees’ performance. Again the study found a significant positive relationship between off-the-job training and employees’ performance while seminars, conferences and workshops were the strong predictors. Moreover, study found a significant positive relationship between interactive learning and employees’ performance while discussions, presentations and case studies were the strong predictors. The study generally found that training significantly and positively relate to employees’ performance The study concludes that, there is a significant positive relationship between on-the-job training, off-the-job training, interactive learning and employees’ performance. The study recommends that, given the positive effect of on-the-job training on employee performance, the Municipal Council should continue to invest in and expand on-the-job training programs. These programs should be designed to provide employees with practical skills and knowledge directly related to their job responsibilities. Considering the positive effect of off-the-job training on employee performance, the council should explore additional off-the-job training options. This could include sending employees to external workshops, conferences, or seminars related to their field of work. Since interactive learning has been found to have a positive impact on employee performance, the council should encourage the use of interactive learning methods in training activities. This could involve incorporating more group discussions, case studies, presentation, and other participatory techniques into their training programs. Additionally, utilizing technology-based learning platforms or incorporating e-learning modules would provide opportunities for interactive learning. Key words: Training, on-the-job training, Off-the-job training, Interactive learning, Employees performance, Local Government Authorities.

Actions (login required)

View Item