Influence of Employee’s Motivation on Security Performance of Para Paramilitary Institutions. A Case Of Immigration In Tanga Region.

Ngaiza, Irene (2023) Influence of Employee’s Motivation on Security Performance of Para Paramilitary Institutions. A Case Of Immigration In Tanga Region. Masters thesis, The Open University of Tanzania.

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Abstract

This study was conducted to explore the influence of employee motivation on the security performance of para-paramilitary institutions. A case of immigration in the Tanga region. The objectives of the study were to examine the influence of training opportunities on the security performance of paramilitary institutions of immigration, explore the influence of promotion opportunities on the security performance of paramilitary institutions of immigration, and investigate the influence of extra duty allowance on security performance of paramilitary institutions of immigration in Tanga region. The study adopted a mixed research approach where simple random sampling and purposive sampling were used to obtain a sample size of 65 respondents from the immigration department. Interviews and questionnaires were used for data collection. The study findings revealed that training opportunities influence employees' performance by imparting and enhancing knowledge and skills by providing them with on-the-job training and off-job training. The study has found that due to training employees' commitment has improved, service provision has been well done employee performance has been realized to increase. The study found that motivated employees give greater performance in their work roles. Moreover, the findings revealed that OPRAS, Progress reports and financial budgets were the major tools used in promotion. Therefore, the study found that promotion is useful and valuable to individual and department performance. The study findings also revealed that revealed that immigration officers stayed extra hours of work and in stressful conditions, they were given extra duty allowances to increase their working morale. The study recommends that the immigration department should consider enabling employees to further their studies to improve their qualifications for better performance. Key Words: Motivation, Performance, Paramilitary, Immigration.

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