An Assessment of Reward Systems on Employee’s Performance in Tanzania: A Case of Kigoma District Council.

Kazoba, Loligius R. (2022) An Assessment of Reward Systems on Employee’s Performance in Tanzania: A Case of Kigoma District Council. Masters thesis, The Open University of Tanzania.

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Abstract

The main objective of this study was to assess the reward systems on employee's performance in Tanzania with particular reference to Kigoma District (KDC). Specifically, this study was to identify reward systems used by the Kigoma district council to influence employee performance, examine the reward system adopted by KDC contributes to employee performance, and explore the challenges facing KDC in promoting a reward system for the employee's performance. The study involved a purposive sampling of 97 respondents from the KDC. The respondents were staff of the KDC from different departments. The data collection method was to interview the analysis using content analysis for qualitative. For the quantitative data, computer-assisted tools like excel and correlation were used. Findings revealed that KDC could not reward its employee to the complete requirement of the government requirements. The reward systems identified were leave assistance, recognition of work, supportive environment, and extra duty allowances. Some rewards were lesser commonly provided; leave package, bonus and extra hours. This study concluded that goal achievement depends on varieties of rewards and how they are implemented by Human Resources Management (HRM). This study suggests that KDC, through HRM, should encourage reward usefulness in all spheres for sustainable achievements of its objectives. Moreover, rewards affected employees' performance; some of the critical challenges were financial constraints; it should invest in incentives to increase job efforts to its employees. Keywords: Rewards Systems, Extrinsic Rewards and Intrinsic Rewards

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