Influence of Working Environment on Job Satisfaction for Administrative Staff of Public Universities in Tanzania: A Case Study of The Open University of Tanzania.

Mwasi, Charles Arnold (2022) Influence of Working Environment on Job Satisfaction for Administrative Staff of Public Universities in Tanzania: A Case Study of The Open University of Tanzania. Masters thesis, The Open University of Tanzania.

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Abstract

The main objective of this study was to assess the influence of working environment on job satisfaction for administrative staff in Public Universities in Tanzania with special reference to The Open University of Tanzania (OUT). Specifically, this study examined the physical working environment, social working environment; and financial working environment. Purposive sampling technique was used to obtain sample size of 140 administrative staff at the OUT. The study is quantitative, and data obtained through questionnaires were analysed quantitatively using descriptive and inferential statisticsanalysing software. The study findings unveil that, physical working environment, social working environment and financial working environment significantly influenced the job satisfaction for administrative staff in public universities in Tanzania. Again, the findings revealed that, social working environment is the leading influencer of job satisfaction, followed by physical working environment and financial working environment. It is recommended to improve working environment for administrative staff of OUT especiallyby improving their benefits and allowances offered above salary, ensuring there are well established work plans and existence of regular meeting with staff as well as providing working equipments. Improving those, will have positive influence on job satisfaction for administrative staff at the OUT. Keywords: working environment, job satisfaction, administrative staff, public universities

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