The impact of training and development on employee job performance: a case of CUHAS Bugando Mwanza.

Nkuba, Daniel (2022) The impact of training and development on employee job performance: a case of CUHAS Bugando Mwanza. Masters thesis, The Open University of Tanzania.

PDF - Submitted Version Download (518kB)

Abstract

The purpose of the study was to examine the impact of training and development on staff performance: the case of CUHAS Bugando Mwanza. The study employed a cross-sectional design to measure the specific entity of interest. A total of 80 individuals were interviewed using semi-structured questionnaire and interview guided questions. Research has shown that CUHAS staff are more likely to attend training and development programs that have contributed to skills development and increased performance. In addition, the results have shown that training and periodic employee development programs contribute positively to the growth rate of motivation and thus encourage a spirit of collaboration that contributes directly to increased productivity. In addition, the results show that training closes the gap between job requirements and the skills required to perform the tasks specified in the job requirements and thus increase performance. In general, the findings of the study indicate that role training and development that may be needed to improve staff performance through the development of skills are needed for employees to perform their duties. Finally training enhances employee performance by influencing positively job satisfaction by enhancing staff/supervisor/customer relationships at work; the employee’s ability to use their own initiatives and skills at work; opportunities for pay and promotion; and by influencing the work activities. The study recommends that training should be conducted time to time to ensure that employees have the necessary engagement to change processes, innovation; better performance and job enthusiasm for enhanced employee and organizational performance. Keywords: Training, Development, employee performance and skills

Actions (login required)

View Item