Effects of Training on Employees’ Performance at Mobile Companies in Tanzania: The Case of Airtel Tanzania.

Petro, Yohana Mrio (2022) Effects of Training on Employees’ Performance at Mobile Companies in Tanzania: The Case of Airtel Tanzania. Masters thesis, The Open University of Tanzania.

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Abstract

The study sought to examine on the “Effects of Training on Employees’ Performance at mobile companies in Tanzania: the case of Airtel Tanzania” has the overall objective was to find out the effects of training on employee performance within mobile companies in Tanzania. The specific objectives were; (i) to determine the effects of on – the - job training on Airtel Mobile Company in Tanzania employees’ performance; (ii) to find out effects of off job training on Airtel Mobile Company in Tanzania employees’ performance and (iii) to determine the effects of induction training on Airtel Mobile Company in Tanzania employees’ performance. A quantitative approach with a case study design was used. Descriptive statistics and Pearson coefficient correlation were used to analyze data. Questionnaires applied to collect data. The targeted population was all staff estimated to be 326 regular workers. A stratified random sampling was used to obtain the sample size. This study found that on the job training was positive significantly and highly correlated with employee’s performance; off the job training was significantly moderately and positive correlated to employee performance and Induction was significantly moderate and positively correlated to employee performance. It was recommended for Airtel Tanzania and other mobile companies to develop an annual training cycle that included all methods of training for them to have a competitive advantage. Keywords: On the Job Training, Off – The Job Training, Employee performance, Mobile Companies.

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