Determinants of the Effectiveness of Performance Appraisal in Zanzibar Public Sector: A Case of President’s Office, Constitution, Law, Public Service and Good Governance at Pemba.

Mussa, Hamad Muhamad (2021) Determinants of the Effectiveness of Performance Appraisal in Zanzibar Public Sector: A Case of President’s Office, Constitution, Law, Public Service and Good Governance at Pemba. Masters thesis, The Open University of Tanzania.

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Abstract

The study considered effect of organizational support factors, communication factors and to the effectiveness of PA in public Zanzibar sector and, Managerial Practices to the effectiveness of PA in public Zanzibar sector. Sample of 44 employees of the office of President’s Office, Constitution, Law, Public Service and Good Governance at Pemba were chosen by the use of simple random sampling. Data were analyzed by descriptive and inferential statistics. The study found that respondents are indifferent such that they failed to decide on the influence both of organizational support factors and of Communication factors to the effectiveness of PA in public Zanzibar sector, while, on managerial practice and the effectiveness of Performance Appraisal tends towards agree. With regard to regression analysis, only 45% of the variation of the outcome variable is explained by independents variable taking all together. The study conclude that PA in Zanzibar public sector is not promising and so far, has not reached the envisaged goal as stipulated in Zanzibar public sector human resource policy of 2011. The study recommends on Government to impart more knowledge in PA to cover both supervisors and subordinate, government to establish comprehensive and clear performance appraisal standards for each trade and industry. Furthermore, the government has to strengthen the PA system to be more reliable and valid with taking earlier established measurable objectives and targets in mind. Likewise result based performance appraisal should be adopted, at the same time government should speed up the implementation of the Zanzibar Public service policy specifically with issues related to performance standard and accountability. Keywords: Organizational support, communication factors, effectiveness of PA, Managerial Practices

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