The Impact of Motivation Factors on Employees performance in Tanzania in Public Sector: A Case of NSSF.

Senkoro, Fatuma F. (2021) The Impact of Motivation Factors on Employees performance in Tanzania in Public Sector: A Case of NSSF. Doctoral thesis, The Open University of Tanzania.

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Abstract

ABSTRACT Employee motivation is a major challenge in many public organizations. The performance of a public organization depends on the knowledge, skills, and motivation of individual employees. This study focused on the National Social Security Fund (NSSF) in Tanzania mainland. It comprises three specific objectives such as determining motivation factors that affect employees performance, determine the impact of negative motivational factors on employees performance, and suggest measures for improving employees performance. The case study design was used at the collection of the information at one specific point in times. The questionnaires were used to collect data from the sample size 45 middle staffs’ employees at NSSF and interview guide were collected data from five management staffs. The findings showed that the salary increase is a focal point of NSSF monetary motivation towards job performance. The impact of negative motivational factors on job performance is related on the feeling underpaid, employee payment. The fair satisfaction of job increases the motivation of employees at NSSF. The most effective plan to motivate employees related to the desire and willingness of individual employees. Good working environment as a motivation factors towards the improvement of employees performance. The increase in salary and allowances motivate job performance. The motivation factor connected to the provision of a certificate of appreciation. The appropriate motivation is needed on the ground of organizational policy. The motivation system needs to be well conceptualized and implemented to the employees’ performance of an organization. Management must recommend to the government to prepare a good system for motivation towards. Keywords: Employee, Motivation, Performance, Public Sector.

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