Effect of Training on Employees Performance in VETA: The Case of Dar Es Salaam Region Vocational Training and Service Centre.

Mahonge, Josephine Richard (2021) Effect of Training on Employees Performance in VETA: The Case of Dar Es Salaam Region Vocational Training and Service Centre. Masters thesis, The Open University of Tanzania.

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Abstract

The study examined the effect of training on employees’ performance at the Vocational Education and Training Authority (VETA), Dar es Salaam. Finally, the study found out challenges faced by VETA-Dar es Salaam in providing employees training and development. A study used a sample of sample of 85 respondents. Simple random sampling and purposive sampling was used to select respondents. A researcher used a self-administered questionnaire to collect data. Data were analyzed using descriptive statistics for quantitative data. Content analysis was used for analyzing for qualitative data. The findings indicated that VETA Dar es salaam follow principles of systematic training which started by conducting training need assessment followed by planning training program, implementation and evaluation. Both on the job and off the job training were applied. The study also found that the relevancy of training and development to job role have positive impact to job performance by increase job satisfaction and improve employees morale, reduce frequency of supervision, reduce unnecessary accidents and improve time management and customer care. The study concluded that training programmes that have been conducted and applied at VETA have high influence on employees’ performance. The study recommends that management should improve the training programmes offered. Second, Training facilities should be improved and used according to the nature of employees and nature of the training programme conducted. Thirdly, the management should seek for enough funds which support the whole training process and provide enough facilities which the employees can use to transfer the knowledge and skills acquired from the training. Keywords: Training, Employees Performance, Employee, VETA.

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