Kimzanye, Lilian Boniface
(2021)
Assessment of the Quality of Road Construction Projects Conducted by TARURA: A Case of Kinondoni District.
Masters thesis, The Open University of Tanzania.
Abstract
The study aimed at assessing quality of road construction project conducted by TARURA at Kinondoni district in Dar es Salaam region. Specifically, the study based on three specific objectives which are; assessing effectives of the strategies used by TARURA in monitoring quality of road, analyzing stakeholder satisfaction on roads constructed by TARURA and identifying the challenges facing TARURA in roads construction project. Case study design was used in the study; also the study used both primary and secondary sources of data collection in collecting the relevant information from TARURA officers and stakeholders from Kinondoni municipality. Methods of data analysis used were qualitative and quantitative data analysis. The qualitative data analysis was analyzed through thematic analysis while quantitative analysis was used to perform the descriptive analysis. From the findings it was revealed that; the strategies used in monitoring quality of the road were highly effective while the stakeholders ware moderately satisfied with the roads constructed by TARURA. And lastly TARURA was faced with moderate challenges in road construction project. The study concluded that quality of road construction project conducted by TARURA in Kinondoni municipality needs improvement. Further the study recommends that TARURA needs to come up with new strategies such as collecting customer’s opinion before and after road construction so as to identify the missing gape. Lastly the study believes that; there is need of conducting the same research in other areas where TARURA construct roads so as to identify the real quality of the roads constructed.
Keywords: The Quality, Road Construction Projects, in Kinondoni District
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