The Effect of Motivation on Employee Performance in Tanzania Police Force: The Case of Criminal Investigation Department In Dar es Salaam.

Msirikale, Johari Issa (2021) The Effect of Motivation on Employee Performance in Tanzania Police Force: The Case of Criminal Investigation Department In Dar es Salaam. Masters thesis, The Open University of Tanzania.

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Abstract

The study is based on the effects of motivation on employee performance in the Tanzania Police Force (TPF), the case study of the Criminal Investigation Department Dar es Salaam (CID HQ). The general objective is to investigate the effects of motivation on employee performance. While specific objectives were to investigate the effects of monetary motivation on employee performance, the effects of non-monetary motivation on employee performance, and to examine the influence of perceived fairness on employee performance. The study adopted descriptive design, quantitative strategy, cross-sectional method, and survey research design. Primary data and questionnaires were used to collect data from a sample of 75 respondents which was obtained from a population of 300 people. Data collected were analyzed using descriptive analysis, correlation analysis, and multiple regression analysis with the aid of Statistical Package for Social Science (SPSS). The study revealed that the employees at the Criminal Investigation Department Dar es Salaam (CID HQ) are not motivated in monetary motivation, non-monetary motivation, and perceived fairness. Employees are dissatisfied with pay, benefits, and allowances, working conditions, promotion opportunities, fair and equitable treatment, fair and transparent handling of promotions, and accessibility of transport bolster to carry out their work. The study concluded that there is insufficient motivation in CID HQ Dar es Salaam to influence employee performance. The study recommended that the government and management of TPF increase salaries and wages, benefits, and allowances to employees, also to improve working conditions promotions opportunities, fair treatment, and transparent handling of promotions.

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