Factors Affecting Implementation of Talent Management Practices in Telecommunication Industry: A Case of Vodacom Tanzania

Chanico, Vitus M. (2021) Factors Affecting Implementation of Talent Management Practices in Telecommunication Industry: A Case of Vodacom Tanzania. Masters thesis, The Open University of Tanzania.

Microsoft Word Download (587kB)

Abstract

This study aims at assessing factors affecting the implementation of talent management practices at Vodacom Tanzania. It involved three objectives namely; to determine the effect of organizational culture on talent management within Vodacom Tanzania; to examine the effect of career development on talent management at Vodacom Tanzania; and to assess the effect of workplace environment on talent management within Vodacom Tanzania. The study used cross-section design to collect data from 137 respondents. Questionnaire was adopted as data collection tool. Results of the findings indicated that, Vodacom Tanzania recognizes the importance of implementing talent management practices, in order to improve their performance and to create a sustainable competitive advantage that will permit them to stand out in the market. Talent management practices mainly focus on talent attraction, talent retention, learning and development, and career management. The study recommends that, both career development and organization culture management practices had significant and positive impacts on the sustainable organizational performance of telecommunication companies, stressing the impact of career management which is considered a silent predictor and emphasizing the significance of improving qualifications, career coaching, identifying career goals, and identifying the deficiencies that hinder the reaching of career objectives. Furthermore, the significance of work place environment is not limited to the size of the organization, where managers should concentrate on coaching and training programs, as well as job rotation experience, in order to leverage the performance of the organization regardless of the company size. Keywords: Talent Management, Organisation Performance, Performance, Telecommunicatio

Actions (login required)

View Item