Impact of Job Satisfaction on Employee Performance at Public Organizations in Tanzania: A Case of Uwasa Tanga.

Masanja, Peter (2021) Impact of Job Satisfaction on Employee Performance at Public Organizations in Tanzania: A Case of Uwasa Tanga. Masters thesis, The Open University of Tanzania.

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Abstract

The study assessed the impact of job satisfaction on employee performance in Public Organizations: A Case of Tanga Urban water supply in Tanga. The study was guided by five specific objectives; to assess the effect of job satisfaction on employee performance, to determine the effect of compensation on employee performance, to determine the effect of job security on employee performance, to examine the effect of relationship with supervisor on employee job performance and to determine the effect of opportunity for training on employee performance. Quantitative approach was used. The study involved a sample of 180 respondents, who were randomly selected. Regression analysis and descriptive statistics were used to analyze the data. The findings revealed that majority 76 (76%) of the respondents were satisfied with their job. The observed high percentage of employee satisfaction associated with entitlement overtime payment, promotion, and job security. This signifies that employee performance affected by job satisfaction. The study findings further revealed that majority of employee were in agreement that they their performance is highly affected by the nature of compensation offered by the organization unlike few respondents who disagreed that their performance was not affected by compensation. To add the study findings indicated positive significant relationship between compensation and employee performance with 1.001. Ultimately, the study recommends that, Tanga Uwasa should care on enhancing the level of job satisfaction of their employees in areas f compensations, employees’ job security, relationships with supervisor as well as training factors so as to motivate them to attain higher performance. Keywords: Tanga Uwasa, Employee Performance, Job Satisfaction, Organisation.

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