Impact Of Training On Employees Performance; A Case Of National Audit Office.

Misungwi, Karolius C. M. (2020) Impact Of Training On Employees Performance; A Case Of National Audit Office. Masters thesis, The Open University of Tanzania.

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Abstract

This study assessed the impact of training on employees’ performance at the National Audit Office of Tanzania. Specifically, the study was guided by three objectives; to identify the types of training, to identify the impact of training as well as propose effective training approach to the National audit Office of Tanzania in improving its performance. Mixed research approach and case study design were used, whereby the study employed a sample size of 100 respondents. Then interview, documentary reviews as well as questionnaires as data collection techniques were employed. Interviews were conducted to the heads of departments and human resources officers while questionnaires were directed to NAOT staffs, the thematic analysis was employed. The quantitative data collected was analyzed by using Statistical Packaging for Social Sciences. Findings from the study revealed that employees at National Audit Office of Tanzania were provided with various training as a means of assisting them in performing their tasks effectively and efficiently. It was found that, enhancement of working skills, competencies, the increase of job motivation which adds creativity, improvement of job performances as well as job commitments were some of the impact of training as mentioned by the respondents. The results revealed that, the provision of these trainings enhances the organizations performance. The study concludes that, training has been useful with its core objective of improving individual and organizational performance and this can be realized from the improvement in returns per unit invested in expenditure as well a constant raise in efficiency. The study recommends; NAOT should have clear departmental budget, policy and approaches for training its employees. Keywords: Training and Development, Training, Employee’s Performance, Audit.

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