Effects of Employees Motivation on Organizational Performance: A Case of Tanzania Telecommunication Cooperation Limited.

Kajia, Omari (2020) Effects of Employees Motivation on Organizational Performance: A Case of Tanzania Telecommunication Cooperation Limited. Masters thesis, The Open University of Tanzania.

PDF - Submitted Version Download (772kB)

Abstract

The main objective of the study is to examine the effects of employee motivation on organizational performance in Tanzania using a case study of TTCL. Specifically, the study examines the relationship between motivation and organization performance. Furthermore, the study intended to identify the types of motivation offered to TTCL employees. The study also identified the factors affecting employees’ motivation at TTCL. The study employed a mixed research design approach and data were collected using a questionnaire and unstructured interviews. Respondents were obtained using simple random sampling design and data were analyzed using descriptive analysis, Pearson correlation and content analysis. The findings from Pearson correlation revealed that there is a positive correlation between employee motivation and organizational performance. Furthermore, findings also showed that TTCL employees are given promotion, salary increments & fringe benefits, medical allowances, security and capacity building trainings as their motivation. The study found that late promotions, delays in overtime payments, low recognition of workers efforts, and lack of employee motivation package are the key factors affecting employees’ motivation at TTCL. Therefore, the study recommends that in order to improve the employee motivation there should be a timely promotion, increase capacity building trainings, and improve recognition of employee efforts. Keywords: Organization Performance, Motivation, TTCL, Recognition

Actions (login required)

View Item