The Impact of Motivation on the Employees Performance: A Case Study of Rabininsia Memorial Hospital

Tumwebaze, Joseline (2019) The Impact of Motivation on the Employees Performance: A Case Study of Rabininsia Memorial Hospital. Masters thesis, The Open University of Tanzania.

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Abstract

This study aimed at assessing the impact of motivation on the employees’ performance in private hospitals with four specific objectives using the Rabininsia Memorial Hospital in Dar es Salaam Region as a case for study. This study used descriptive research design where both qualitative and quantitative approaches were applied. A case study has been designed so as to enable the study to be conducted in depth investigation and this involved the use of interview method to collect data with questionnaires being the key method. Questionnaires were administered from the staffs of Rabininsia Memorial Hospital. A total of eighty (80) respondents were used as sample for this study. Relevant findings have indicated that employees are motivated by comparing their performance. The study revealed that salaries/incentives were found to be highly preferable in attracting, retaining and motivating employees and enhancing their performance. While it was also revealed that the RMH provides sufficient fringe benefits as a means of motivating employees’ performance. Nevertheless the study reveals that RMH does not provide sufficient promotional benefits that enhance the performance of employees. It was discovered that reward is more effective motivating technique when it is directly linked with performance. Lastly, the study recommended that it should be taken into consideration by the management that extrinsic motivational factors such as salaries/incentives, job security, fringe benefit, promotional benefits and good working environment have a noteworthy impact on motivating employees to perform their duties and responsibilities assigned from their respective departments.

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