Factors Motivating Employees’ Performance in Private Sector in Songwe Region

Mwakibuti, Willie (2019) Factors Motivating Employees’ Performance in Private Sector in Songwe Region. Masters thesis, The Open University of Tanzania.

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Abstract

The general objective of the study was to identify factors motivating employees’ performance and was conducted at Shanta Mining Company Limited (SMCL) in Songwe Region. Three research questions were generated for the study and these were: What are the factors, which motivate employees? What are motivation strategies used by the organization? What is the role of motivation on improving employee performance? The study was descriptive in nature, covering a sample of 123 respondents drawn from Shanta Mining Company Limited to identify factors, which motivate employees’ performance. Both qualitative and quantitative methods of collecting data were used in the analysis. Data collected through questionnaire were summarized and analyzed quantitatively through variables, percentages, tables and frequencies. With respect to factors, which motivate employees to perform, closed questionnaires were issued to the respondents. The findings of the study revealed that different factors motivate employees at SMCL. Regarding motivation strategies used by the organization, a qualitative analysis of the study found that 78.9% of employees at SMCL are motivated because of good working relationships, good working environment, provision of bonus, salary increment, training for employees, recognition from an employer and positive feedback from supervisors. A good management-employee relationship was the most motivating factor for employees at the organization. A good management-employee relationship was also identified as a retention strategy for the organization. Respondents agreed that motivation plays a major role in employee performance for the organization to meet its objectives. The findings of the study proved that SMCL employees are more motivated by non-monetary rewards than monetary rewards even though the company also providesmonetary rewards. The organization should implement polices to support both non-monetary and monetary rewards to increase employee performance. SMCL strategies such as employee recognition, rewarding best performers and emphasis on good relationships among employees and management motivate performance at the organization.

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