Effect of Staff Retention in Delivery of Quality Research Service in Public Research Institutions: A Case of Tanzania Fisheries Research Institute, Dar es Salaam

Aleck, Peter Agingo (2019) Effect of Staff Retention in Delivery of Quality Research Service in Public Research Institutions: A Case of Tanzania Fisheries Research Institute, Dar es Salaam. Masters thesis, The Open University of Tanzania.

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Abstract

This study aimed at assessing the effect of staff retention in delivery of quality research services in public research institutions, Tanzania Fisheries Research Institute as a case study. The specific objectives of the study were; to determine the contribution of staff retention in delivery of quality research service, to explore the factors limiting the effectiveness of staff retention in delivery of quality research service and to establish the recommendations for improving staff retention in delivery of quality research service. A qualitative case study was carried out involving the management and ordinary staff. A total of 56 respondents were key informants with a response rate of forty 47 respondents equal to 83.9%. Data were obtained through interviews, questionnaires and documentary reviews. Data were mainly analyzed qualitatively and also quantitatively by using descriptive statistical tools specifically the percentage ratio. Overall results of the study yielded some significant findings. The results revealed that the contribution of staff retention in delivery of quality research service is not questionable and such contribution is possible through understudying programs, contract extension for skilled out-going staff, workers council forums and support from experienced supervisors. Also, low budget ceiling and un-dished funds for research development plus lack of trainings to employees, inadequate provision of employment incentives and deficient scheme of service outlined as the main factors limiting the full contribution of staff retention in delivery of quality research service. The study recommends the strict further review of framework for funding research institutions, establishment of client service charter, intervention of financing role in staff training by the ministry, the review of the existing scheme of service and initiate a tracer study to evaluate the trends in staff retention in relation to the contribution made in delivery of quality research services.

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