The Impact of Training And Developmenton the Performance of Administrative Staff in the Public Sector Organisations:The Case of the Second Vice President's Office - Zanzibar

Hassan, Kibibi Mwinyi (2011) The Impact of Training And Developmenton the Performance of Administrative Staff in the Public Sector Organisations:The Case of the Second Vice President's Office - Zanzibar. Masters thesis, The Open University of Tanzania.

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Abstract

Staff training and development has been identified by various scholars to be very crucial to an organization. Organizations are therefore encouraged to train and develop their staff in order to enhance their performance. The Second Vice President’s Office is among the organizations which provide training and develop their staff to ensure that their staff has the requisite knowledge and skills, to meet the new challenges. While the organization is keeping on training their staff, it is necessary to assess the outcome of these trainings. This study was therefore conducted to determine the impact of training and development provided by 2nd VPO on employee performance. The study assessed the training and development process and see whether has improved staff performance. Data was collected using questionnaires to the selected employees and to the Director of Administration and Human Resource. The data was analyzed using Microsoft word 2003- integrated package on a personal computer and the SPSS software. The result indicated that the 2nd VPO has a training program in place, but it is poorly planned, not systematic and not coordinated. However, all interviewed employees were aware of the existence of training and development program in this organization. The low budget allocation was found to hamper the implementation of training program. However, the training itself had a positive impact on the performance of the staff and the organization. Therefore, it is recommended that, the 2nd VPO should have a well planned, systematic and coordinated training and development program through the establishment of specific training section. There should also be adequate budget allocation to finance the implementation of training and development program in the office.

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