Ali, Saada Kheir
(2019)
Impact of Human Capital on Zanzibar Shipping Corporation Performance.
["eprint_fieldopt_thesis_type_phd" not defined] thesis, The Open University of Tanzania.
Abstract
The Human Capital is very important phenomena in the development of the organizational performance and this was the primary objective of the study to assess their relationship to the Shipping Cooperation (SHIPCO) in Zanzibar. The primary objective of the study was to determine the relationship between human capital and organizational performance. The study used a correctional study design (the data were collected in particular period and the result that were found reflect on the period) in which the data that were used was a primary were collected from the SHIPCO staff. The study used sampling techniques in which a total sample size of 45 respondents were interviewed. The study employed ordinary Least Square Techniques to estimate the coefficients of the parameters. The result show that staff education has a positive influence to the organization performance by 1.510 while Staff Job Satisfaction has coefficient of 0.275 and significance value of 0.000. The Service Delivery has influence by 0.915. However, the staff attitude has a positive coefficient of 0.047 but has no influence to the organizational performance because it has a significance value of 0.441, which is greater than 5%. Therefore, staff education, staff job satisfaction and service deliver have an impact which implies that when they change per unit influence the organizational performance by magnitude of coefficient of the respective parameter taken into account other variable that were being used in the model remain unchanged. The study concluded that for the organization to meet a target of performing well the core function of delivering the services and upgrading staff skills and knowledge are the most important issues.
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