Impact of Motivation to Employee Performance. A Case of Zanzibar Social Security Fund

Hassan,, Khadija Ali (2018) Impact of Motivation to Employee Performance. A Case of Zanzibar Social Security Fund. Masters thesis, The Open University of Tanzania.

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Abstract

The study examined the impact of Motivation to Employee performance, a case of Zanzibar Social Security Fund. A case study research design was adopted with ZSSF being the focus organization. The sample size of the study was 70 respondents randomly and non-randomly selected. The data collected by questionnaire developed by the researcher, particularly for this study. The research was analyzed by using Statistical Package for Social Scientists. The study reveals that promotion and opportunity for advancement in the organization is a major source of motivation. This therefore, promotion in ZSSF should be done fairly to continue to motivate its employees. It also reveals that employees’ qualification and working environment are determinant of performance and also Job security determines performance when employees are aware that there is no threat against their job. Employees believe that nature of work and promotion in the organisation highly influences their level of performance. The study concluded that opportunity for advancement, appreciation for work done, salary, promotions and other factor were the main source of motivation for them. Therefore, there is relationship between motivation and performance, and motivation does have effect on employees’ performance. The study recommends that ZSSF should come out with revised and improved guidelines on how promotions and study leave with/without pay are done. Not only that but also ZSSF should consider the need to make upward adjustment in allowances, retirement benefits, and provide affordable housing for newly posted employee, there should be regular In-service training for new and existing employees to give them opportunity to improve and develop their practical and managerial skills and should invest more on staff trainings.

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