Mmassy, Godfrey N.
(2018)
Factors influencing
performance of Monitoring and Evaluation systems of Non-Governmental
Organizations in Arusha City.
Masters thesis, The Open University of Tanzania.
Abstract
The study examines the factors influencing performance of Monitoring and
Evaluation Systems of Non-Governmental Organizations in Arusha city. The study
focused on the following objectives; to assess how human capacity influenced the
performance of M&E systems of NGOs in Arusha city, to examine how data quality
influenced the performance of M&E systems of NGOs in Arusha city, to determine
how utilization of M&E information influence performance of M&E systems of
NGOs in Arusha city, to assess the extent to which stakeholders’ participation
influence the effectiveness of M&E system of NGOs in Arusha city. The study
guided by the following theories such as Evaluation Theory, Social Science Theory,
Program Theory, Theory of Change and Results Theory. The study was target 109
respondents from the NGOs in Arusha city and the responses rate was 93 percent.
The study used the questionnaire and direct observation to collect primary data while
literature reviews used to collect secondary data. The collected data was sorted,
cleaned, edited and coded for using SPSS statistical package. The findings of the
study analyzed using percentages and frequencies then presented using tables. The
findings indicate that human capacity, data quality, M&E and stakeholders’
participation influence the performance of M&E system of NGOs in Arusha city.
The NGOs should continuous to strengthen the capacity building to their staff on
planning, design, execution (including monitoring and controlling) and evaluation
technical skills especially in information systems for M&E and take on board the
stakeholders since the formulation of M and E framework.
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