Factors influencing Labour Turnover in Banking Sector Tanzania: Case Study National Bank of Commerce (NBC)

Kahyarara, Edesia (2018) Factors influencing Labour Turnover in Banking Sector Tanzania: Case Study National Bank of Commerce (NBC). Masters thesis, The Open University of Tanzania.

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Abstract

Present study intends to investigate factors affecting employees’ turnover in banking sector in Tanzania by focusing on the National Bank of Commerce (NBC) as a case study. The place of the study was in Dare salaam city in Ilala municipal using convenience sample of 100 respondents. Secondary and primary tools data collections were used in the survey. Primary data tools included questionnaire and interviews whereas secondary tools involved documentary analysis. The result of the study revealed that poor career development, low salary, unattractive work environment and availability of the new job as well as job stress are the main factors that contribute to high labour turnover at NBC contributing to an average of 10 employees’ turnover per month. Further, trend of labour turnover in the period of nine years showed total of 1158 employees’ turnover equivalent to 129 employees’ turnover per year. The study also discovered the important relationship between factors affecting employed staff turnover and the level of labour turnover. Based on the results or findings the studies recommend that the bank should impose employees’ good retention strategies such as promotion, training and career development, and rewards systems.

Item Type: Thesis (Masters)
Subjects: 600 Technology > 658 Gerneral management
Divisions: Faculty of Business Management > Department of Leadership and Governance
Depositing User: Mr. Administrator OUT
Date Deposited: 22 Nov 2019 10:56
Last Modified: 22 Nov 2019 10:56
URI: http://repository.out.ac.tz/id/eprint/2325

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