The Effects of Human Resources Management Practices on Tourism Institutions’ Performance in Tanzania. A case of Saadani National Park (SANAPA).

Ntibani, Gregory Kisiroti (2016) The Effects of Human Resources Management Practices on Tourism Institutions’ Performance in Tanzania. A case of Saadani National Park (SANAPA). Masters thesis, The Open University of Tanzania.

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Abstract

This study entitled “The Effects of Human Resource Practice on Tourism Institutions’ performance. A case study of Saadani National Park”, intended to assess effects of human resource practices such as recruitment, training and career development, compensation policy and employees performance appraisal on tourism institutions ‘performance in Tanzania National Parks public institutions. A descriptive research design was adopted as an appropriate study design. A sample of 56 employees was selected using purposive sampling and simple random sampling. An interview, self-administered questionnaire composed of closed and open-ended questions and documentary review instruments were used to collect data. Data were analyzed using two methods; descriptive statistics using excel. The findings indicated that the human resource practices such as recruitment, training and development, compensation policy, career development and employees performance appraisal have relationship with tourism institutions’ performance. The performance of both employees and such institutions depends on how managers use best practice on employees’ management. It was concluded that selected human resource practices work well if there is effective policies to assist managers when motivating staff to raise their working morale. It was recommended that the public sector institutions Governing Boards, should be competent so that can supervise managements and sign performance contracts with managers and later appraise.

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