Chitanda, John
(2017)
The Role of Incentives on Workers Motivation in Local Government Sector: The Case of Kaliua District
Council in Tanzania.
Masters thesis, The Open University of Tanzania.
Abstract
The main objective of this study was to examine the role of intrinsic and extrinsic incentives on improving the workers’ motivation and performance in Kaliua District council in Tanzania. The purposive sampling was used to select 100 respondents for an interview. Key informant interviews and questionnaires were the methods of data collection for the study and the data was analysed by using the descriptive analysis.The study reveals that the intrinsic incentives such as training opportunities, job security, recognition, sense of achievement, involvement of staff in decision making,sense of achievement, and personal rewards were inadequate. The study also reveals that the extrinsic incentives provided to employees were inadequate where the management team and higher carder staff were the one who enjoyed the allowances.Also more than 50% of employees reported the unfavourable physical environment, inadequate salaries, lack of accommodation at the district head quarter, and lack of public transport. Also about 56% of staff said that they preferred extrinsic incentives,especially monetary incentives than extrinsic incentives. This study recommends that both intrinsic and extrinsic incentives should be provided to workers so as to increase their motivation status and hence improved job performance for these workers.
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