Assessment of the Effectiveness of Employee Involvement on Organisational Performance

Ngassa, Elizabeth Anna (2017) Assessment of the Effectiveness of Employee Involvement on Organisational Performance. Masters thesis, The Open University of Tanzania.

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Abstract

The purpose of this study was to assess the effectiveness of employee involvement on organizational performance. The specific objectives were: To assess the relationship between employee involvement and organizational performance; to determine how employees are involved in organization decision making; to assess the challenges affecting employee’s participation in decision making. The study deployed a cross-sectional research design with a sample size of 100 respondents obtained by purposive and simple random sampling. Semi-structured interview and self-administered questionnaires were used for collecting data and analyzed using Statistical Package for Social Sciences. The findings of the study indicates that, employees involvement in decision making affects organizational performance and that employees are involved in the organizational decision making through joint consultative committees, taskforces and or ad hoc committee, having employee representatives on the hospital board and on total quality management. The study also revealed that absence of willingness of the management to involve employees in decision making was the main challenge to employee involvement in decision making. The study recommends that informal discussions with employees accompanied with formal meetings should be fostered since it is a good form of employee involvement in decision making. The study also recommends that employee involvement should be seen as important not only in business oriented firms but also to the service oriented organizations like hospitals in the country.

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