Libenth, Remigius
(2017)
Application of Mckinsey 7s Models Approach in Effective
Monitoring of Revenue Collection in TRA: Case of Kinondoni Municipality.
Masters thesis, The Open University of Tanzania.
Abstract
This study provides a theoretical analysis to determine application of Mckinsey 7s model Approach in effective monitoring of revenue collection in TRA: Case of Kinondoni municipality. The study was justified based on the fact that effective monitoring on revenue collection in TRA; through application of 7’s models approach. Survey population of 78. A sample of 65 was drawn. CI, 95%, ME, 5%. Primary and secondary data has been used. To study relations between variables independent and dependent multiple linear regression model were used. Descriptive statistics were analyzed by SPSS. Theories that were used Mckinsey 7s models Approach and System theory. Questionnaires administered to sixty five (65) to TRA employee responded (62). Findings on the Factors that influence effective monitoring on revenue collection in TRA starting with 7s only three variables which are statistically significant over the other four variables at the 95% level. Challenges facing effective monitoring on revenue collection in TRA through application of Mckinsey7s models Approach, 53.22% of the respondents agreed, 11.29% strongly agreed, 16.12% undecided, 12.90% and 6.45% were disagreed and strongly disagreed. Conclusion, the fundamental issues to be addressed in the context of effective monitoring on revenue collection are to reach the design of current revenue organization and to strengthen TRA management. 7s models is valuable tool to initiate changes processes and to give the direction. Recommendation, There is the need of putting more emphasize on effective monitoring on revenue collection through all cycle of the organization has been screened on 7s Mckinsey models approach such as Strategy, structure, system, skills, style and shared values.
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