The Effects of Perceived Psychological Contract Breach on Employees’ Counterproductive Work Behaviour in Arusha City Council

Asantiel, Kawiche (2017) The Effects of Perceived Psychological Contract Breach on Employees’ Counterproductive Work Behaviour in Arusha City Council. Masters thesis, The Open University of Tanzania.

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Abstract

The main objective of this study was to assess the effect of perceived psychological contract breach on the employees’ desires to engage in counterproductive work behaviours. A descriptive quantitative research design with a cross sectional survey strategy was used to collect primary data from a conveniently selected sample of 82 employees of Arusha City Council. The perceived psychological contract breach and employees’ counterproductive work behaviour were measured respectively using the five-item scale adopted from Morrison & Robinson (2000) and the 19-item scale adopted form Bennett& Robinson, (2000). Social demographic variables used were gender, age, educational qualification, employment status and length of service in the current organization. Descriptive statistics, correlation and multiple regression analysis techniques were used to analyse the data. Results show that the higher the employee perceives psychological contract breach, the more the employee would engage in counterproductive work behaviour. Therefore, researcher suggest that managers, recruitment agents, human resource staffs and supervisors should take caution in conveying promises to the job applicants and put in place conditions necessary to fulfil such promises. Also, the study confirms and suggests that management of psychological contract should be the primary duty of the management or Human resource manager on behalf of the employer.

Item Type: Thesis (Masters)
Subjects: 600 Technology > 658 Gerneral management
Divisions: Faculty of Business Management > Department of Leadership and Governance
Depositing User: Mr Habibu V. Kazimzuri
Date Deposited: 28 Sep 2018 12:13
Last Modified: 28 Sep 2018 12:13
URI: http://repository.out.ac.tz/id/eprint/1964

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