Effectiveness of Open Performance Review and Appraisal System in Evaluating the Employees’ Performance: A Case Study of the Open University of Tanzania, Kinondoni District

Gwimile, Janeth (2017) Effectiveness of Open Performance Review and Appraisal System in Evaluating the Employees’ Performance: A Case Study of the Open University of Tanzania, Kinondoni District. Masters thesis, The Open University of Tanzania.

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Abstract

The study was conducted in Dar es Salaam region in particular Kinondoni District in which Open University of Tanzania was selected as the case study are to assess the effectiveness of Open Performance Review and Appraisal System in evaluating employees’ performance in public university in Tanzania. Both quantitative and Qualitative analysis were conducted to evaluate the effectiveness of OPRAS in evaluating employees’ performance in Open University of Tanzania. The researcher collected data by using the structured and electronic questionnaire in order to find information for the specific objective selected. The study focus on determining to what extent OPRAS acts as a monitoring and evaluation tool, observing the relationship between the employee and OPRAS and how feedback obtain after conducting evaluation is utilized to improve performance. The Collected Data was analyzed by using SPSS software. The Finding from the study have established that 58% of employees acknowledge that OPRAS system influence their work performance and have positive attitude toward the evaluating system at OUT. On the other hand, 75% of employees at OUT have agreed that they do not participate in setting the OPRAS targets and 83% of OUT employees have strongly agree that feedback mechanism in OPRAS need major improvement in order to improve its efficiency. Therefore, the management at Open University of Tanzania should enhance the feedback mechanism by making sure all employees are aware of their performance score and why are the having lower or upper grade. Allow other stakeholder evaluate employees’ efficiency such as customers, external evaluators and fellow employees and include monitoring and evaluation in the OPRAS system.

Item Type: Thesis (Masters)
Subjects: 600 Technology > 658 Gerneral management
Divisions: Faculty of Business Management > Department of Leadership and Governance
Depositing User: Mr Habibu Kazimzuri
Date Deposited: 28 Sep 2018 11:03
Last Modified: 28 Sep 2018 11:03
URI: http://repository.out.ac.tz/id/eprint/1953

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