Kyaruzi, Frank Ernest
(2017)
Assessing the Effect of Motivation on Organizational Performance: A Case of MHS Massana Hospital, Dar es salaam Tanzania.
Masters thesis, The Open University of Tanzania.
Abstract
The overall objective of this study is to assess the effects of motivation on organizational performance in private sector. The study addressed three research questions, namely: what are the motivation packages offered to employees at MHS Massana Hospital, what are the factors motivating employees to perform their job better and the last question is the employees motivation related to organizational performance. Using MHS Massana hospital as a case study, a sample of 63 respondents selected based on stratified random and purposive sampling, the quantitative and qualitative approach were adopted in which self administered questionnaires and interviews were used for collection of data. Data were analyzed using descriptive statistics and SPSS to answer the three research questions posed for the study. The findings revealed that motivation of employees’ increase commitment, retain employees, increase productivity and increases organizational performance. Promotion, medical allowance, training, overtime, salary and responsibility allowance as a motivation packages offered at MHS Massana contributes more on employees work performance than house allowance, responsibility allowance, hospital loan and bonus. Employees were not satisfied with hospital loan, basic pay, time for salary pay and medical allowance. This study used Herzberg theory to assess the effects of motivation on organization performance. The researcher concluded that, there is a relationship between employees’ motivation and organizational performance. Hospital management should invest on employees’ motivation for the success of their organization.
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