The Role of Performance Appraisal in improving Performance of Zanzibar Public Sector: A Case The Ministry of State President’s Office Labour and Public Service

Juma, Khamis Makame (2015) The Role of Performance Appraisal in improving Performance of Zanzibar Public Sector: A Case The Ministry of State President’s Office Labour and Public Service. Masters thesis, The Open University Of Tanzania.

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Abstract

This study aimed at assessing the role of performance appraisal in improving performance in Zanzibar public sector. The study employed descriptive and analytical research approach. In addition, questionnaires were employed to get data from the employees in the ministry of States, president’s office labor and civil servants. Heads of departments/ units were selected purposely to get their views concerning the problem for whom interview schedule was applied. This study indicated that the current performance appraisal in the ministry of state president’s office labour and public service is ineffective. Both questionnaire and interview data revealed that the ministry has lack of officials and clear system of evaluating employees and uses only tradition methods of evaluation. Moreover, the study identified lack of performance appraisal policy and feedback provision after evaluation process. It is proposed that a system of performance appraisal in the ministry should be developed to solve the faced challenges This study recommends that the ministry should take the responsibility to prepare performance appraisal policy and strategies to be used in evaluating employees, then the government could complement the whole process; employment of experts who are qualified and able to evaluate employees in the organization; employees should fill the performance appraisal form, and then request feedback of their self assessment; and employees have to establish solidarity and cooperation among themselves which will help them to establish their own evaluation in their departments, and recommend about their rights in departments their recognition.

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