Assessment of the contribution of Employees’ Commitment on Organization Performance: a case of Arusha City Council

Salaho, Mmao John (2015) Assessment of the contribution of Employees’ Commitment on Organization Performance: a case of Arusha City Council. Masters thesis, The Open University Of Tanzania.

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Abstract

This study aimed to assess the contribution of employees’ commitment on organization performance: a case of Arusha city council. The study was conducted in Arusha. The study was guided by the following specific questions (i) What are the influence of job security on employees’ commitment? (ii) What are the effects of employees’ motivation on organization performance? (iii) What could between relationship between employee satisfaction and organization performance? (iv) What might be the relationship between absenteeism and organization performance? In order to answer these questions several methods of data collection were used like questionnaires, focus group discussion and interview. The study revealed that there are influences of job security on employees’ commitment. The most identified influences were career stability by 31%, this was due to the fact that when the employees are assured of their position they will be able to work effectively and meet the organization requirements. Other influences identified were improvement of performance, family commitment and financial security. More so, about 96.5% (n=100) of respondents declared that job satisfaction is a critical factor to the overall productivity of the organization. Respondents pointed out that there is a positive correlation between employee’s job satisfaction and overall productivity of the organization. Therefore the study recommends that in order to attain efficiency and effective organisation performance employers should focus on reducing job dissatisfaction (working conditions, salary, supervision, relationship with colleagues), while on the other hand should use motivating factors such as achievement, recognition, responsibility and the work itself.

Item Type: Thesis (Masters)
Subjects: 600 Technology > 658 Gerneral management
Divisions: Faculty of Business Management > Department of Leadership and Governance
Depositing User: Mr Habibu V. Kazimzuri
Date Deposited: 13 Jul 2016 10:16
Last Modified: 13 Jul 2016 10:16
URI: http://repository.out.ac.tz/id/eprint/1393

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