The Impacts of Organizational Culture on Organization Performance:ACase of Bank of India

Athumani, Kijana M. (2015) The Impacts of Organizational Culture on Organization Performance:ACase of Bank of India. Masters thesis, The Open University Of Tanzania.

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Abstract

This study was carried to find out the impacts of organization culture in the employee’s performances a case of Bank of India in Dar es salaam .The study had four research objectives which were formulated so as to answer the general problem of the research study, which was clearly elaborated in the statement of problem. This study used case study design. The population of the study consisted of employees from the banks. The researcher used purposive sampling technique to draw a sample size of 70 respondents from the population. Questionnaires and interview guide were generated from the statement of the problem and conceptual framework so as to obtain reliable and valid data. The findings show that organization culture has a great influence on performance as it dictates how things are done, organization’s philosophy, work environment, management style and communication style. At BOI there employees agree that almost all the variable plays the importance role in their performances. This is due to the fact that employees seek work environment that maximizes on their ability to be innovative, creative, and independent of macro-management, cohesion with fellow colleagues among others. It is recommended that organizations need to set out rules that are viewed as fair and practical by employees to promote a bureaucratic culture. This can be achieved by having open lines for feedback for example having a suggestion box as a tool for airing views and feedback concerning rules set out by Management.

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