An assessment of the effect of job satisfaction on employees’ performance

Hassan, Thomas Vedastus (2015) An assessment of the effect of job satisfaction on employees’ performance. Masters thesis, The Open University Of Tanzania.

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Abstract

The general objectives of this study was to analyze the effect of job satisfaction on employees performance, with three specific objectives which were: i) To analyze job satisfaction levels, ii) To analyze employees’ performance level and iii) to establish the relationship between job satisfaction and employees’ performance. A quantitative research design was applied to a sample of 200 employees of TAZARA Dar es Salaam Regional Office. The Minnesota satisfaction Questionnaire (MSQ) was used to collect and measure job satisfaction level while JPS (a three item scale measure) was used to collect and measure employees’ performance. Data on Five demographic characteristics of the respondents were also collected. Descriptive statistics together with linear regression analysis techniques were used to analyze the data. The MSQ yielded a Cronbach Alpha of 0.888 while JPS after elimination of one the three items from the scale yielded a Cronbach Alpha of 0.637. The regression analysis there is a significant positive effect of job satisfaction on employees’ performance. It is therefore recommended that, TAZARA and other organization in the same situation, should use all means possible to enhance employees’ satisfaction with their job, because that way employees performance will be enhanced and value for share holders would be maximized.

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