Organizational cultural change and its impacts on performance in public institution: the case of Tanzania Public Services College

Keneth, Bahati (2013) Organizational cultural change and its impacts on performance in public institution: the case of Tanzania Public Services College. Masters thesis, The Open University of Tanzania.

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Abstract

This study aimed to examine the impacts of organization’s cultural change on overall organization performance with specific reference to Tanzania Public services College. Specifically it aimed to describe the Organizational Culture at Tanzania Public Service College, to examine the employee’s performance indicators, to assess the extent to which organizational cultural change is associated with employees’ job performance. The study employed a case study design with questionnaires, interviews and documentation as the main data collection methods. Moreover, Qualitative and Quantitative techniques were used in the analysis of the problem, the primary data and secondary data were analyzed processed by using computer program Statistical Package for Social Sciences (SPSS) and indicated clearly on tables and figures. The findings revealed that organization cultural change impacted positively on organizational performance as long as TPSC invest in Technology and Human resource development in the acquired organization to turn around and produce the much desirable consequences. The evidence suggests that the implementation of the Tanzanian Privatization policies which resulted in a between that merge TPSC functions had a positive impact on the performance and competitive behavior of the Company. The structural changes implemented facilitated increase in productivity and efficiencies by outsourcing non-core activities, People development, equipping them with skills enough to manage changes, and operating on a lean management structure that led to lower production costs

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